Information about the COVID-19 (coronavirus)

Updated on April 2, 2020.

Para información en Español, visita Enfermedad del coronavirus 2019 (COVID-19)

UT Health RGV is closely monitoring and providing the following information in association with the national Centers for Disease Control and Prevention (CDC) to help keep our patients and families informed about the COVID-19 (coronavirus).

Request a COVID-19 Phone Screening

Complete the form below to request a phone screening from a UT Health RGV scheduling professional to determine if you need to get tested for COVID-19 at one of our testing sites. Individuals must be 18 years or older to be tested at the COVID-19 testing sites.

There is no cost for the COVID-19 phone screening with the UT Health RGV Patient Communication Center (1-833-UTRGV-MD). For more information, visit the Phone Screening and On-site Testing FAQ page.


What is COVID-19 (coronavirus)?

Coronavirus disease 2019 (COVID-19) is an infectious disease caused by Severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2). This virus comes from a family of viruses that can cause severe respiratory illness in humans.

COVID-19 (formerly 2019-nCoV) was originally identified in December 2019, in Wuhan, China. COVID-19 has since spread globally, with cases confirmed in over 200 countries, including the United States.

The following are effective practices for preventing the spread of COVID-19:

What are the symptoms of the COVID-19 (coronavirus) infection?

Patients with confirmed infection from the COVID-19 (coronavirus) reported these symptoms:

The following symptoms may appear 2-14 days after exposure.*

COVID-19 (coronavirus) Symptoms Chart

Call your doctor if you develop symptoms, and have been in close contact with a person known to have COVID-19 (coronavirus) or have recently traveled from an area with widespread or ongoing community spread of COVID-19 (coronavirus).

COVID-19 Screening Tool

The following COVID-19 Screening Tool was developed by Apple Inc. in partnership with The Centers for Disease Control and Prevention (CDC) and is not an endorsement of Apple Inc. and/or its products. This free screening tool is a resource for individuals and does not supersede directives from healthcare providers or state and local health official policy.

Coronavirus (COVID-19) Screening Tool

Apple COVID-19 on the App Store

What should I do if I believe I may have been infected?

If you are experiencing symptoms, such as fever, shortness of breath, or cough and feel you may have contracted the COVID-19 (coronavirus), for your safety and the safety of everyone in the clinic, please do not enter the clinic. Instead, call the UT Health RGV clinical site directly and beforehand so our health care personnel can meet you outside and provide you guidance. View all UT Health RGV locations.

What do I do if I’m sick (English)

¿Qué hago si estoy enfermo? (español)

How can I prevent getting the COVID-19 (coronavirus)?

Visit the COVID-19 (coronavirus) Prevention and Treatment page to learn about how to protect yourself from respiratory illnesses, like COVID-19 (coronavirus). For now, the best defense is to follow some of the same steps you would take to prevent getting other viruses, such as the common cold or the flu.

Clean your hands often

  • Wash your hands often with soap and water for at least 20 seconds especially after you have been in a public place or after blowing your nose, coughing, and/or sneezing.
  • If soap and water are not readily available, use a hand sanitizer that contains at least 60% alcohol. Cover all surfaces of your hands and rub them together until they feel dry.
  • Avoid touching your eyes, nose, and mouth with unwashed hands.

Avoid close contact

Clean and disinfect

  • Clean AND disinfect frequently touched surfaces daily. This includes tables, doorknobs, light switches, countertops, handles, desks, phones, keyboards, toilets, faucets, and sinks.
  • If surfaces are dirty, clean them: Use detergent or soap and water prior to disinfection.

Maintain a healthy lifestyle

UTRGV School of Medicine working together with DHR to combat the COVID-19 (coronavirus)

As our Rio Grande Valley community is combating the spread of COVID-19 (coronavirus), on behalf of our School of Medicine, together with DHR we would like to provide you and your family with some words of encouragement during these uncertain times.

COVID-19 (coronavirus): Community Resources

Resources For Health Care Professionals

Mental Health Resources

Frequently Asked Questions and Answers

Coronavirus Disease 2019 Basics

How It Spreads

How to Protect Yourself

Symptoms and Testing

Health Care Professionals and Health Departments