Epic Transition
UT Health RGV will transition to Epic on November 4, 2024!
UT Health RGV is excited to announce the adoption of Epic as our new Electronic Health Record (EHR) system, joining numerous health care organizations and many of our UT Health partners. This will enhance patient care by offering a comprehensive digital record that covers YOUR entire care journey. With Epic's widespread use among health care providers, the ability to access medical records will strengthen our commitment to continuity of care and improving patient outcomes.
We are proud to partner with the University of Texas Medical Branch, UTMBHealth, through the Epic Community Connect program. This collaboration aims to enhance patient care by providing a seamless and integrated Electronic Health Record (EHR) system. By leveraging Epic's robust platform, both institutions can ensure continuity of care and improved patient outcomes. This partnership highlights our commitment to advancing healthcare in the Rio Grande Valley and beyond!
What Does This Mean for You?
- You will have access to your AthenaHealth Patient Portal account until Sunday, November 3, 2024.
- Patient Profiles and upcoming appointments scheduled from November 4, 2024, and on will be transferred to Epic.
- Rest assured that UT Health RGV will maintain your medical records according to the Texas Medical Board, TMB Rules 165.2 (a).
Should you need your records at any time, please contact our Medical Record Specialist at medicalrecordsoffice@utrgv.edu.
IF you would like to download your medical record from AthenaHealth Patient Portal (Before November 4, 2024):
- Click on this link to view step-by-step instructions to download your medical record.
- For a faster download, we recommend accessing your account on a computer.
Access Your AthenaHealth Patient Portal
What is MyChart?
MyChart is your personal health companion, allowing you to access medical information, communicate with your healthcare team, and manage appointments.
This voluntary service is a convenience provided by UT Health RGV and is intended for non-urgent matters only.
MyChart Benefits
- My Documents: View your medical documents on file all in one place.
- Test Results: Receive timely notifications of results or tests you've done.
- Message Center: View messages and attachments from your healthcare organization.
- Appointment Scheduling: Schedule or cancel an appointment yourself, or request to have the clinic contact you.
- Bill Account Summary: View a summary of your clinic accounts, including outstanding balances, charges, and recent payments.
Dates to Remember
November 3, 2024: Final day to download medical records from your AthenaHealth Patient Portal
November 4, 2024: Epic will officially launch at UT Health RGV
Continue to reference this website, as more information and details will be provided.
If you have any questions, please ask the UT Health RGV clinical staff or call 1-833-UTRGVMD (1-833-887-4863).
Learn More About Epic and MyChart
Appointment Request
*If this is for a medical emergency, please call 911 or go to your nearest emergency room.
